Practical guide

Preserving records after a suspected scam

Keep original communications and transaction records in context.

On this pagePreserve the original contextOrganize a dated chronologyShare records deliberatelyOfficial referenceBring the facts into focus.

Preserve the original context

Keep the original files, messages, emails with headers, platform correspondence and payment confirmations. Record the exact website or profile used. Screenshots can supplement the originals, but should not replace the underlying records when those remain available.

Organize a dated chronology

Create a simple timeline of contact, representations, deposits, withdrawal requests and later demands. Distinguish a confirmed date from an estimate. Keep transaction hashes and wallet addresses exactly as recorded. A similar name or partially copied address may identify the wrong party.

Share records deliberately

Do not send passwords, seed phrases, private keys or verification codes. Limit the initial enquiry to a concise account. Preserve sensitive originals securely and ask for an appropriate sharing route before transmitting further evidence.

Official reference

The IC3 FAQ explains its evidence guidance. This guide is general information and does not determine the legal steps for an individual matter.